Citizenm San Francisco Union Square Hotel Exterior photoCitizenm San Francisco Union Square Hotel Hostel Beds photoCitizenm San Francisco Union Square Hotel Room photo
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From140US$ /night
Check-in
26Apr2026Select date
Check-out
27Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

72 Ellis Street, San Francisco, California, United States, CA 94102
-
Near Union Square
Great
8.9
9.4
/10
4.7
4.5
/5

Located 700 metres from the neo-gothic Grace Cathedral, the smoke-free Citizenm San Francisco Union Square Hotel includes 195 rooms. Situated not far from the people-watching plaza "Union Square", this 4-star hotel features an American restaurant serving American cuisine.

Location

The centre of San Francisco can be reached in 20 minutes' walk of the hotel, and such cultural venues as Exploratorium Hands-on Museum are around 25 minutes' walk away. The Citizenm San Francisco Union Square provides easy access to the historical Lotta's Fountain, which is a mere 0.9 km away.

The location will allow you to be nearly a 30-minute walk from the Ferry Building.

San Francisco International airport is 25 km from this accommodation and F Market Street Car train station is merely 1.6 km away.

Rooms

The allergy-friendly rooms include ironing equipment, as well as private bathrooms with such comforts as a hairdryer and complimentary toiletries.

Eat & Drink

Dinner is served in the onsite restaurant canteenM. You can visit a dessert restaurant situated close by and taste American cuisine.

Leisure & Business

Citizenm San Francisco Union Square Hotel goes the extra mile to provide guests with fitness classes to help them stay fit. There is a 24-hour fitness centre with a wide range of sports. Corporate travellers will benefit from a 24-hour business centre available on site.

“Citizenm San Francisco Union Square strikes me as a modern, tech-forward stay, particularly well-suited for business travelers or solo adventurers; rooms are equipped with iPads to control everything, and the location is ideal for accessing Union Square and corporate hubs. The hotel's decor leans toward the artistic, filled with colorful furniture and contemporary art, setting a vibrant tone; I appreciate their commitment to sustainability, reflected in their 'Travel Proud' certification. It's a streamlined, stylish base for exploring the city or tackling work.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

Citizenm San Francisco Union Square Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Upper Floors King Room
2 persons
1 King-size bed
Shower
King Room
2 persons
1 King-size bed
Shower
Heating
Upper Floors Room
1 person
1 King-size bed
Guest Room
1 person
1 King-size bed
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Facilities

Citizenm San Francisco Union Square Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Welcome drink

Dining

  • Restaurant

Business

  • Business centre

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • iPad
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Dining Onsite

CanteenM offers a delightful American dining experience in a modern setting, perfect for travelers seeking both taste and authenticity. Open around the clock, this inviting eatery serves breakfast, lunch, and dinner, creating a cozy haven for guests to unwind and enjoy delightful meals.
Citizenm San Francisco Union Square Hotel Restaurant photo

canteenM

American
Ambiance
Modern and inviting, featuring a casual yet stylish setting that makes it a perfect spot to relax after exploring the city.
Key Offerings
Start your day with a delicious à la carte breakfast or savor classic American dishes any time of day, with options designed to please diverse palates.
Reservation
Not needed
Open for breakfast, lunch, and dinner, available 24 hours.

Citizenm San Francisco Union Square Hotel Location

72 Ellis Street, San Francisco, California, United States, CA 94102
Map view
72 Ellis Street, San Francisco, California, United States, CA 94102
Nearby
Bush St What3words: ///also.secret.ever
Dragon's Gate
1900 ft
Museum
Museum of the African Diaspora
1800 ft
Garden
Yerba Buena Gardens
3400 ft
Restaurants
John's Grill
400 ft
63 Ellis St
Johnny Foley's
800 ft
243 Ofarrell St
Les Joulins Jazz Bistro
300 ft
44 Ellis St
Puccini & Pinetti
600 ft
129 Ellis St
King Of Thai Noodle
600 ft
1400 California St
Sears Fine Food
1500 ft
439 Powell Street
Dojima-Ann
700 ft
219 Ofarrell St between Powell St & Cyril Magnin St
Taste On Ellis
400 ft
134 Ellis St
Boudin Bakery
900 ft
170 Ofarrell St Macy's
Infusion Lounge
600 ft
124 Ellis St
Explore San Francisco
Your San Francisco Adventure
Top Attractions
Activities
Dining
Entertainment
Chinatown
Chinatown
9 minutes' walk
Chinatown, vibrant and teeming with culture, features shops, restaurants, and historic architecture, offering a rich cultural experience.
Union Square
Union Square
9 minutes' walk
Union Square, a shopper's paradise, boasts high-end retail, art galleries, and lively city life, ideal for relaxation and exploration.
San Francisco Museum of Modern Art
San Francisco Museum of Modern Art
11 minutes' walk
The museum showcases an impressive collection of contemporary artworks, featuring innovative exhibits and special events throughout the year.
Museum of the African Diaspora
Museum of the African Diaspora
10 minutes' walk
Dedicated to African culture, the museum offers engaging exhibits, workshops, and events that highlight the diaspora's rich history.
Discover the local attractions near Citizenm San Francisco Union Square Hotel
Learn about nearby landmarks such as beautiful parks and historical sites near Citizenm San Francisco that enrich your experience.
Perfect for picturesque views and iconic architecture: Painted Ladies
Great for waterfront dining and entertainment options: Pier 39
Ideal for panoramic city vistas and historic murals: Coit Tower
Well suited for exploration of stunning Gothic architecture: Grace Cathedral
Best for cultural experiences and unique shops: Chinatown
Great for learning about San Francisco's historic transportation: Cable Car Museum
Ideal for casual strolls and local seafood: Fisherman's Wharf
Well suited for art enthusiasts and cultural exploration: Asian Art Museum
Perfect for scenic walks down the world's crookedest street: Lombard Street
Outdoor Yoga
10 minutes' walk
Serene outdoor yoga sessions in nearby parks offer relaxation and rejuvenation among nature, with classes suitable for all skill levels.
Bike Rentals
10 minutes' walk
Accessible bike rentals provide a thrilling way to explore the city's scenic vistas and iconic landmarks along bike-friendly paths.
John's Grill
John's Grill
2 minutes' walk
This classic steakhouse is known for its lively atmosphere and signature dishes like the grilled seafood platter, ideal for casual dining.
Puccini & Pinetti
Puccini & Pinetti
2 minutes' walk
This modern Italian restaurant offers seasonal dishes made with fresh ingredients and a cozy ambiance, perfect for couples or families.
Discover dining options near Citizenm San Francisco Union Square Hotel
Savor diverse culinary delights offered by top dining spots near Citizenm San Francisco to enhance your stay.
Great for classic American breakfast and brunch: Sears Fine Food
Ideal for casual dining with a varied menu: Daily Grill
Perfect for a sophisticated dining experience with a focus on French cuisine: One65
Suited for hearty steak meals in a relaxed setting: Tad's Steakhouse
Works well for comfort food and late-night cravings: Pinecrest Diner
Well suited for live music and cozy dining atmosphere: Les Joulins Jazz Bistro
Best for casual Italian meals in a friendly environment: Cafe Bellini
Les Joulins Jazz Bistro
Les Joulins Jazz Bistro
1 minute' walk
A vibrant jazz venue featuring live performances, Les Joulins offers an intimate setting with great food and drinks, perfect for music lovers.
Johnny Foley's
Johnny Foley's
3 minutes' walk
A lively Irish pub offering live music and entertainment, known for its friendly atmosphere and wide selection of beers and spirits.
Getting around
City Centre
San Francisco21 min  ·  1.1 mi
Airports
San Francisco International (SFO)35 min  ·  14.2 mi
Oakland International (OAK)48 min  ·  19.7 mi
Train
Caltrain - 4th & King Street Station18 min  ·  5000 ft
Underground
Powell Street Station3 min  ·  700 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of US$22 per person per day. 
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
195
Property is also known as
citizenm hotel san francisco
citizenm san francisco union square hotel
citizenm san fran
citizenm san francisco
citizen m san francisco

Reviews and Ratings

Feedback about Citizenm San Francisco Union Square Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Citizenm San Francisco Union Square is often praised for its modern and trendy vibe, convenient to Union Square, the BART station to SFO, and a cable-car station. Guests appreciate the high-tech rooms, including iPad controls, though some have noted they can feel a bit small. The common areas are a highlight, offering comfortable spaces to lounge, eat, or work, and many find the breakfast buffet excellent, especially the coffee.
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Review score
Based on 1518 verified reviews
9.1/10
Perfect
95%
Recommend
Cleanliness
9.3/10
Staff
9.3/10
Value for money
8.7/10
Facilities
9.0/10
Pros
Great location
Comfortable bed
Helpful staff
Clever storage
Efficient check-in
Cons
Outside noise
Limited menu
Guest reviews
based on 1518 reviews
9.1/10
based on 3278 reviews
8.9/10
mason from united states
king room
5 nights in November 2025
|
Reviewed:January 11, 2026
9.0/10

tech-savvy stay

excellent locationwater fountaincommon spaceshumorous details
the hotel location is excellent. i found the free water fountain at the bar particularly useful. the common spaces allowed meal consumption, regardless of where the food was purchased. i especially appreciated the nice and humorous details throughout the hotel.
The bed was located right next to the window. I found it a little difficult to move around it comfortably.
Service
9/10
the team was diverse and ready to help; i found them willing to provide useful information about transportation and nearby eateries. the staff seemed to manage all lobby jobs, making it quite convenient. the doorman was also very friendly.
0 Helpful
|
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Emma from United Kingdom
king room
3 nights in November 2025
|
Reviewed:December 16, 2025
9/10
wide varietyfreshly made coffeeeasy access
the breakfast had a wide variety, it resembled a european hotel breakfast. coffee was freshly made upon request. the location provided easy access to many restaurants and shops!
the room had a strong scent upon entering, it was quite overwhelming at first.
0 Helpful
oliver from united kingdom
Single
king room
3 nights in August 2025
|
Reviewed:November 17, 2025
9.0/10

high-tech and well-located

high-tech roomcomfy bedprime location
I found the rooms high-tech and clean with beds that felt comfy (a definite plus!). the hotel's location placed me right in a prime spot. i especially liked the smart soda and the design of the bathroom. They were very well done.
The room was indeed small. I had to be a bit careful maneuvering around the bed, right next to the window.
Service
9/10
the staff welcomed me warmly. they maintained cleanliness, ensuring my room was refreshed each day. their general helpfulness was a highlight.
Dining
8/10
the breakfast offered good choices, with enough variety to satisfy me. the hotel had a bar and restaurant. both provided decent options.
Location
10/10
the location was truly excellent; i could easily walk to various restaurants and stores. reaching the hotel from the airport using the train was simple. i found the area very convenient.
Facilities
9/10
the hotel included nice amenities that i appreciated. the design stood out, contributing positively to my experience. i loved the unique and inclusive vibe of the place.
0 Helpful
|
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Steven from Australia
Single
King Room
3 nights in October 2025
|
Reviewed:November 05, 2025
7/10

decent stay downtown

central locationpublic transitsecurity presencecramped roombed accessstrong scent
the location was VERY central. i found the proximity to public transit useful. the security presence in the lobby gave a feeling of safety.
the room felt quite cramped. i did not like crawling over my partner to get out of bed. the scent in the foyer was STRONG and a bit nauseating, unfortunately.
0 Helpful
FAQs
About Citizenm San Francisco Union Square
What is the proximity of Citizenm San Francisco Union Square to San Francisco International Airport?
The hotel is located 20 km from San Francisco International Airport.
What are the check-in and check-out times at Citizenm San Francisco Union Square?
Check-in is from 14:00 and check-out is by 11:00.
What type of breakfast does Citizenm San Francisco Union Square offer?
A buffet or à la carte breakfast is available for an additional charge of 22 USD.
What amenities are available in the rooms at Citizenm San Francisco Union Square?
Rooms include air conditioning, a flat-screen TV, free Wi-Fi, and an iPad.
What dining options are available at Citizenm San Francisco Union Square?
The hotel features a restaurant serving American cuisine.
What is the distance from Citizenm San Francisco Union Square to Oracle Park?
The hotel is 3 km from Oracle Park.
Does Citizenm San Francisco Union Square have fitness facilities?
Guests can access a fitness center at the hotel.
How far is Citizenm San Francisco Union Square from Union Square?
The hotel is 400 meters from Union Square.
What notable attractions are close to Citizenm San Francisco Union Square?
Nearby attractions include Coit Tower (2 km), Ghirardelli Square (3 km), and Pier 39 (4 km).
Does Citizenm San Francisco Union Square provide any special facilities for guests with disabilities?
The hotel provides wheelchair access within its facilities.

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